The challenge for every company is to move beyond having satisfied customers to delighting them. This includes customers you sell your product or service to AND customers inside your organization – your employees! To be competitive, a company must have delighted employees to service the outside customer. Delighted employees are created when the company shows interest, support, and caring for the personal and professional development of each individual.
The investment in training is small compared to the costs of firing and replacing employees. Consider that replacing employees can cost up to 200% of the annual salary of the position being filled.
Training existing staff, on the other hand, can cost as little as $20 per employee per month, or only $240 per year per person!
… and the benefits!
Choosing to train your employees and provide them with a support structure for personal and professional growth results in:
… We provide training on many levels. Over the years, we’ve filled the training needs of both small and large companies, customizing the presentation to the specific needs of the organization.
Some of the areas covered have been:
The length of our trainings vary with the needs of our client. Programs range from two hour presentations to two day conferences and more. Most trainings include follow-up support and coaching.
Learning is enhanced in an environment of fun and we bring that belief to all our trainings. People leave our workshops with skills to use immediately. In every workshop, each participant takes away at least one thing that will make a positive impact in her or his professional or personal life.
We’re not limited to what we’ve already done. When our client has a special need, we meet it. Our services are expanding all the time!
CONTACT US to talk about virtual or on-site events for your company or organization.
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